1) to use these services you must be a registered user.

2) via the website contacts, send an e-mail with the model mobile phone / videophone included, the nature of the request (repair or request for product spare parts).

3) a cost estimate will be provided which, if accepted by the customer, will allow him to access points 4 or 5.

4) in the event of a repair request, the damaged mobile phone must be sent to the address indicated by the service agent (insured shipping is recommended), the mobile phone will be re-sent to the customer by cash on delivery (payment on delivery).
5) in case of purchase, the product will be sent as soon as payment has been received through the accepted methods described on the site. search Brands

Computer

Computer repair / optimization * occurs in these steps:

1) to use these services you must be a registered user.

2) via the site contacts send an e-mail describing the problem encountered.
3) the most common methods will be described to remedy the problems encountered, in case the problem should persist a cost estimate will be provided to replace the malfunctioning peripheral.
4) if the quote is accepted with the replacement of the malfunctioning peripheral, the computer must be sent to the address indicated by the service agent (insured shipping is recommended) the computer will be re-sent to the customer by cash on delivery (payment to delivery).
5) in the case of direct purchase, the product will be sent as soon as payment has been received through the accepted methods described on the site.


* for optimization (operating system) and data recovery services, it is necessary to send the hard disk to the address indicated by the service operator and follow the shipping instructions described in point 4.

For all other products, assistance is provided only to internal customers (ie assistance is provided only for products purchased on our site).